IPOSS Token Process. Frequently Asked Questions. Overview. The following FAQs are designed to assist Avaya Partners with the new process which simplifies. Avaya business telecommunications technology, phones and communication systems for your companies communication solutions. Beginning with the launch of IP Office R, IPOSS is REQUIRED for all sales of Server Edition, Select, & IP Office Contact Center (IPOCC).

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You will receive a confirmation email upon approval. This functionality is only available to customers and partners who are logged in. Upcoming Events with the option to add the event s to your calendar.

If you do not have access to this Sold To, contact your Avayya Administrator. This entry was posted on Tuesday, October 17th, at 1: Tips for Searching Avaya Support A good query consists of three things: You can follow any responses to this entry through the RSS 2.

Please sign in now or Register using the Register Now! Serial Number can not be same. Today we want you to know about a service you should consider to optimize and protect your Avaya Investment.

You are now leaving Avaya Support and entering the Avaya Learning website.

If you choose to purchase IPOSS, Teltek will purchase it on your behalf and respond directly to your questions and service needs. Award-winning pioss technical support is available during standard Monday-Friday, 8 a. The more exact the phrases are to the actual title or string of text in a document, the better the results.

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Avaya IP Office Support Services (IPOSS) | Efficient Communication Solutions, Inc.

Make a hardware warranty claim is only available to Avaya SSO users who are logged in and have Sold To’s associated to their login.

There is svaya fee per server, regardless of the number of users or applications. Ava and Web Chat acaya is only available to customers and partners who are logged in and have an active maintenance agreement. Please provide additional details. Your Company Administrator is reviewing your request in order to approve your login.

Protect and Support Your Avaya IP Office System With IPOSS | Teltek Systems

However, you can open Service Requests now by accessing the “Service Requests” tab. The introductory support price includes software upgrades and is similar to the cost of a single software upgrade. Your support registration has been received and is in the approval process. Community Support Forum DevConnect.

This service includes support of software and hardware components, access to service packs and all major software releases during the contract term.

If you do not have access to a Sold To, contact your Company Administrator. To validate this, use the https: IPOSS provides affordable, ongoing support for your communications platform.

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Avaya IP Office Support Services (IPOSS)

We are set up for collaborating with you with screen sharing and Web Talk. A few weeks ago, we provided an overview of Avaya IP Office release Flexible coverage options are available to meet the specific needs of your business.

Enclose exact words or iopss in double quotes. Use the Support by Product short-cut at the top of each page, and select your product and release to find the latest Product and Support Notices, the latest and top documentation, latest downloads, and the Top Solutions that agents are using to close customer tickets. Yes No Ask Me Later.

Videos and Tips on using the Avaya Support Website can be found here. A Federal Program for Schools and Libraries.

To enable this innovative process, GRT users have new and additional options, including: To validate your profile, use the https: Would you like to chat wvaya one of our Support Agents? Distributor functionality is only available to Employees or to Avaya Distributors who are logged on and have Sold To’s associated to their login.